Last updated: April 2026
This privacy policy outlines how OROSERGIO Jewellery (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or use our services. We are committed to safeguarding your privacy in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
We may collect personal information including your name, email address, phone number, and mailing address when you contact us, book an appointment, submit a consultation request, or sign up for our newsletter. We also collect information about diamond and gemstone preferences you share during consultations to better serve your custom jewellery needs.
When you visit our website, we may automatically collect technical information such as your IP address, browser type, device information, and pages visited through cookies and similar technologies.
Your information is used to:
We obtain your consent before collecting, using, or disclosing your personal information. You may withdraw your consent at any time by contacting us at info@orosergio.com. Withdrawal of consent may affect our ability to provide certain services.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We do not sell, trade, or transfer your personal data to third parties without your consent, except as required by law or to trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Custom jewellery project records, including design specifications and communication history, are retained to support our lifetime warranty service.
Under PIPEDA, you have the right to:
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of the website.
Our website may contain links to third-party websites or services (such as Google Maps, Instagram, and Vimeo). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
If you have questions about this privacy policy or wish to exercise your rights regarding your personal information, please contact us at:
OROSERGIO